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Your privacy is important to us. It is our policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website www.centralapartmentgroup.com.au and any other websites we operate.
This policy is effective as of 1 January 2022 and was last updated on 5 February 2024.
Information we collect includes information you knowingly and actively provide us when using or participating in any of our services and promotions and any information automatically sent by your devices when accessing our products and services.
When you visit our website, our servers may automatically log the data provided to us by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying, it may be possible to combine it with other data to identify individual persons personally.
We may ask for personal information which may include one or more of the following:
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
We may collect personal information from you when you interact with us in a variety of ways. This includes but is not limited to:
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
We strive to ensure the security, integrity, and privacy of the Information of our clients. We take reasonable steps to protect the security of all Information.
Our personnel are required to respect the confidentiality of Information and the privacy of individuals.
We use a variety of physical and electronic security measures, including restricting physical access to our offices and firewalls and secure databases to keep Information secure from misuse, loss or unauthorised use or disclosure.
We continually review our various security measures in order to ensure that they are up to date and fit for purpose.
We have procedures in place to detect, report, and respond to data breaches promptly.
In the event of a data breach, affected individuals and relevant authorities will be notified as required by law.
We train our employees on data protection and privacy principles.
Access to personal data is restricted to authorised personnel with a legitimate need.
Information retention and destruction practices or obligations
We will only retain your personal and/or sensitive information as long as it is necessary for it do so (for example, this may be until the end of a given project or the end of a period of time for expressing interest in a development) or where and when it is required to do so by legislation or a court or tribunal order.
We have an internal system that is used to identify information that is no longer necessary for it to retain and periodically reviews its data in accordance with this system.
Once the purpose for which the information was collected expires and/or upon periodic review, we will take reasonable steps to destroy the information or to de-identify the information, so that it can be retained for statistical purposes.
Information which is retained for statistical purposes may be used to improve our services and to make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by us or provided to others as a summary report for marketing, advertising or research purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit so we can understand how you use our site.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over those websites in which we do not operate and cannot accept responsibility or liability for their respective privacy practices.
If required by law, we will get your permission or give you the opportunity to opt in to or opt-out of, as applicable, any new uses of your personal information.
For any questions or concerns regarding your privacy, you may contact us using the following details: